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Transporting
Special Automobiles and Motorcycles to all 48 States |
Toll
Free: 888-827-6799 |
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Welcome
Customers of
EVT Specialized Logistics a
recommended vender that has successfully
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IS MY VEHICLE INSURED? Your vehicle(s) will be insured against in-transit damage caused by carrier negligence or equipment failure by the auto shipping or car transport truck that we assign. These auto shipping and car transport trucks, by law, carry a minimum of $750,000 public liability insurance. In addition EVT Specialized Logistics requires that each independent contractor's insurance agency supplies us with a certificate of insurance naming us as an additional insured or certificate holder. This certificate comes from the insurance agent's office, not from the independent contractor. The amount of cargo insurance depends on the size and type of their equipment. Any insurance deductible is paid by the independent contractor. If damage occurs we will act as liaison during the settlement of your claim. HOW DO I KNOW WHEN TO TAKE OFF WORK? Please don't take time off work unless the driver requests. Most times we can arrange pickup around your schedule. WHAT DO I DO IF MY VEHICLE GETS DAMAGED? Our car transport and auto shipping transporters strive to do the best job possible, however, sometimes damage does occur. If damage is found on your vehicle, notify us as soon as it is noticed. We will help in every effort to solve this issue. WHAT IS DOOR-TO-DOOR SERVICE? Door-to-Door means the auto shipping or car transport driver will get as close to your door as he can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are enormous and need lots of room to maneuver and turn around, so if access to your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns, the driver may ask that you meet the truck at a large parking lot nearby such as a grocery store. WHEN CAN YOU PICKUP MY VEHICLE? We specialize in ASAP (As Soon As Possible) moves. An auto shipping or car transport carrier will be assigned to pickup your vehicle in most cases, within a 3 to 4 day window of your requested ship date. HOW LONG DOES IT TAKE? Transit time depends on where your vehicle is shipping from and to. For instance, transit time from Chicago to Los Angeles is approximately 5 to 10 days, where as Los Angeles to New York City can take approximately 10 to 14 days. All pickup times, transport times, and dates quoted are simply averages. Each load is different depending on the individual auto shipping and car transport truck's schedule. WHO IS TO BE PRESENT WHEN MY VEHICLE IS PICKED UP OR DELIVERED? You or your designated individual must be present at both the pickup and delivery for when the auto shipping or car transport company arrives. HOW DO I PAY? VISA, Master Card, American Express, or Discover will be accepted for deposit. As for the balance COD due at delivery, the auto shipping and car transport company's transporting your vehicle will accept either cash, cashiers check, postal money order, or official bank check ONLY. If you must use a credit card for the COD, call us and we will try to help anyway we can (this will incur an additional fee). This fee is normally only 3% of the amount charged. Please give us advanced notice so this may be done during our normal business hours. Monday to Friday 9 to 6. HOW DO I CHECK ON THE STATUS OF MY ORDER? Contact us at 888-827-6799 or by e-mail and we will track your order and give you an update as soon as possible.
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